Insurance & Billing
Understanding insurance and payment for behavioral health services can feel complex. At CRG, we aim to make this process as clear and straightforward as possible so you can focus on care.
We understand cost is an important consideration, and our team is happy to help you understand your options before starting care.
Insurance Information
Most services at CRG are considered mental health services, which are often covered differently from medical care. We recommend contacting your insurance provider before your first appointment to understand your specific benefits.
In-Network vs. Out-of-Network
CRG is in-network with Sagamore Health Network
All other insurance providers are considered out-of-network
Sagamore patients:
Responsible for copays, deductibles, and coinsurance
CRG submits claims to your insurance
Out-of-network patients:
Payment is due at the time of service
CRG submits claims as a courtesy
Reimbursement (if applicable) is sent directly to you
Important Things to Check with Your Insurance
Before your visit, we recommend confirming:
Mental health coverage and benefits
Whether your provider type is covered (e.g., psychologist, psychiatrist)
Whether your specific service is covered (e.g., therapy vs. testing)
If prior authorization is required
Any diagnosis limitations or exclusions
Whether multiple services in one day are covered
Good Faith Estimate
In compliance with the No Surprises Act, which went into effect on January 1, 2022, all healthcare providers must notify clients of their federal rights and protections against “surprise billing.”
This Act requires that we, Children’s Resource Group/CRG, notify our patients of their federally protected rights to receive a notification when services are rendered by an out-of-network provider, if a client is uninsured, or if a client elects not to use their insurance.
In addition, we provide our patients with a Good Faith Estimate of the cost of services. Below is a fee schedule for each provider and the services they typically offer.
Medication Management Providers
Psychologists
Therapist
Payment Responsibility
Questions About Billing?
Our team is here to help you navigate questions about insurance, billing, and payment.
Billing Department: Option #7